CAHPS® Results
Medicare CAHPS® Annual Results.
Molina’s scores for the past year are below. You can see how Molina performs compared to our target goal.
|
Measure |
2023 Rate |
2023 Goal |
2024 Rate |
2024 Goal |
|
Getting Care Quickly |
75 |
78 |
80 |
84 |
|
Getting Needed Care |
77 |
81 |
81 |
82 |
|
Coordination of Care |
87 |
86 |
88 |
87 |
|
Customer Service |
88 |
90 |
87 |
91 |
|
Rating of Health Plan |
84 |
88 |
84 |
88 |
|
Rating of All Health Care |
NA |
87 |
85 |
87 |
|
Getting Needed Prescription Drugs |
NA |
90 |
87 |
90 |
|
Rating of Drug Plan |
85 |
87 |
87 |
87 |
|
Annual Flu Vaccine |
48 |
74 |
65 |
71 |
Every year, Medicare evaluates plans based on a 5-star rating system. For STAR ratings, please visit [Medicare Plan Finder or CMS.gov].
[MLI Taglines required on materials non-small sized only, therefore 8.5x11 paper output include all Multi-Languages taglines located here.]
NA = Not Available Due to Small Denominator
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