Culturally and Linguistically Appropriate Resources / Disability Resources
Interpreter Services
To meet the diverse language needs of our members, all eligible and potential members whose primary language is not English are entitled to receive interpreter services through SWH at no cost to the Member. If you would like to arrange for interpreter services, please contact the Member Services Department at (888) 794-7268 (TTY: 711) and someone will assist you.
Provider Trainings
- Module 1: Introduction to Cultural Competency
- Module 2: Health Disparities
- Module 3: Specific Population Focus – Seniors and Persons with Disabilities
- Module 4: Specific Population Focus – LGBTQ and Immigrants/ Refugees
- Module 5: Becoming Culturally Competent
- Provider Training Attestation Form
Provider Tools
A Physician's Practical Guide to Culturally Competent Care
Industry Collaborative Effort (ICE) - Better Communication, Better Care
SWH Provider Education Series
- Americans with Disability Act (ADA)
- Members who are Blind or have Low Vision
- Service Animals
- Tips for Communicating with People with Disabilities & Seniors