CAHPS® Results

Medicare CAHPS® Annual Results. 

Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.

Measure

2023 Rate

2023 Goal

2024 Rate

2024 Goal

Getting Care Quickly

74

78

80

84

Getting Needed Care

76

81

76

82

Coordination of Care

NA

86

84

87

Customer Service

NA

90

87

91

Rating of Health Plan

80

88

79

88

Rating of All Health Care

NA

87

83

87

Getting Needed Prescription Drugs

NA

90

86

90

Rating of Drug Plan

82

87

84

87

Annual Flu Vaccine

57

74

62

71

 

Every year, Medicare evaluates plans based on a 5-star rating system. For STAR ratings, please visit [Medicare Plan Finder] or [CMS.gov].

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NA = Not Available Due to Small Denominator         

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