Members
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Member Materials and Forms

On this page, you can find important documents related to your Senior Whole Health of New York health plan. Click the links below to download each document.    

2025 Handbooks and Inserts

icon 2025 MLTC Member Handbook- English

icon 2025 MLTC Member Handbook- Bengali

icon 2025 MLTC Member Handbook- Chinese

icon 2025 MLTC Member Handbook- Haitian

icon 2025 MLTC Member Handbook- Korean

icon 2025 MLTC Member Handbook- Russian

icon Effective 3/4/25: Electronic Noticing

icon Effective 1/1/25: Social Care Network

2024 Handbooks and Inserts

icon MAP Non-emergency Medical Transportation 30 Day Member Insert

icon MLTC Non-emergency Medical Transportation 30 Day Member Insert

2022 Handbooks and Inserts

icon Senior Whole Health of New York Member Handbook

icon Effective May 16, 2022 - Change in Initial Assessment Process for New York Independent Assessor


General Information

Notice of Privacy Practices
Disenrollment Rights
Dental Services Providers 

Member Forms

icon Appointment of Representative Form
icon Health Care Proxy

Medicare Member Education

icon 2024 Guide for Getting Quality Health Care
icon 2023 Guide for Getting Quality Health Care

 

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