CAHPS® Results
Medicare CAHPS® Annual Results.
Passport’s scores for the past year are below. You can see how Passport performs compared to our target goal.
|
Measure |
2023 Rate |
2023 Goal |
2024 Rate |
2024 Goal |
|
Getting Care Quickly |
80 |
78 |
84 |
84 |
|
Getting Needed Care |
83 |
81 |
83 |
82 |
|
Coordination of Care |
88 |
86 |
89 |
87 |
|
Customer Service |
93 |
90 |
91 |
91 |
|
Rating of Health Plan |
88 |
88 |
89 |
88 |
|
Rating of All Health Care |
88 |
87 |
87 |
87 |
|
Getting Needed Prescription Drugs |
89 |
90 |
87 |
90 |
|
Rating of Drug Plan |
87 |
87 |
88 |
87 |
|
Annual Flu Vaccine |
52 |
74 |
61 |
71 |
Every year, Medicare evaluates plans based on a 5-star rating system. For STAR ratings, please visit [Medicare Plan Finder] or [CMS.gov].
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