Alert! Providers impacted by the Kentucky Tornados, please click here for more information

Need a Prior Authorization?

Welcome Kentucky Healthcare Providers

Contracted providers are an essential part of delivering quality care to our members. We value our partnership and appreciate the family-like relationship that you pass on to our members.

As our partner, assisting you is one of our highest priorities. We welcome your feedback and look forward to supporting all your efforts to provide quality care.

If you have any questions, please call Provider Services at (800) 578-0775

Become a Molina Provider

Would you like to become a Medicare-Medicaid Plan (MMP) provider with Molina Dual Options? Call us at (855) 322-4075 or complete Non-Par Provider Contract Request Form and email it to MHILProviderNetworkManagement@MolinaHealthcare.com

 

Interested in Joining Our Network?

Are you looking to become a Passport Provider?

To join our network, you must first be enrolled in Kentucky Medicaid. To enroll in Medicaid, please go to MPPA (Medicaid Provider Portal Application).

Once enrolled in Medicaid, please click the link below to join our network.

Provider Contract Request Form

Contracted providers are an essential part of delivering quality care to our members. Passport by Molina Healthcare values our provider partnerships and supports the doctor-patient relationship our members share with you.

As our partner, superior customer service and provider relations are one of our highest priorities. We welcome your feedback and look forward to assisting all your efforts to provide quality care.

If you are not currently a Molina Healthcare provider, but are interested in contracting with us, please call Passport Provider Services at (800) 578-0775.

Kentucky Health Information Exchange (KHIE)

Passport is dedicated to improving the health and quality of life of our members and actively supports the statewide implementation of the Kentucky Health Information Exchange (KHIE). The KHIE is the secure electronic information infrastructure created by the Commonwealth for sharing health information among health care organizations and offers health care providers the functionality to support meaningful use and a high level of patient-centered care.

Passport encourages participating PCP’s to connect to the KHIE through various communication channels such as annual workshops, routine onsite visits, and general provider relations interaction.

KHIE is a secure, interoperable network which participating providers with certified electronic health record (EHR) technology can use to locate and share needed patient information with each other which results in improved coordination of care among physician practices, hospitals, labs, and across the various health systems

We encourage you to visit https://khie.ky.gov/ to obtain more information on this program and guidance on how you can make the KHIE connection.

Behavioral Health Training

Passport by Molina Healthcare is pleased to announce we will be providing Behavioral Health Trainings from May to August of this year. The training will include:

  • The Program Requirements and Process
  • Services Requiring Authorizations and How to Determine if a Service Requires Authorization
  • Submission of an Authorization
  • Types of Authorization and Determinations
Please join us on one of the following dates to learn more about the authorization process:
 

Date

Time

Teams Meeting Dial In Option

Teams Meeting Online Option

 

May 21, 2025

 

9:30 am to 10:30 am EST

1-332-245-4727

ID: 641 061 351#

Join the meeting now

Meeting ID: 296 563 629 387 9

Passcode: 2Kp7MU95

 

May 28, 2025

 

3:00 pm to 4:00 pm EST

1-332-245-4727

ID: 520 944 808#

Join the meeting now

Meeting ID: 282 107 567 242 6

Passcode: bp3z3Zj2

 

June 11, 2025

 

3:00 pm to 4:00 pm EST

1-332-245-4727

ID: 536 423 407#

Join the meeting now

Meeting ID: 212 574 369 501

Passcode: sk2s3ZE3

 

June 25, 2025

 

10:00 am to 11:00 am EST

1-332-245-4727

ID: 691 224 713#

Join the meeting now

Meeting ID: 276 438 257 285 3

Passcode: yz9QH7XN

 

July 16, 2025

 

10:00 am to 11:00 am EST

1-332-245-4727

ID: 396 158 963

Join the meeting now

Meeting ID: 291 278 377 030 6

Passcode: u8Jc7B2V

 

July 30, 2025

 

3:00 pm to 4:00 pm EST

1-332-245-4727

ID: 980 067 226#

Join the meeting now

Meeting ID: 247 374 493 852 5

Passcode: kK6Qp6ug

 

August 20, 2025

 

10:00 am to 11:00 am EST

1-332-245-4727

ID: 205 641 258#

Join the meeting now

Meeting ID: 238 524 052 347 0

Passcode: UV7bN6cr

August 27, 2025

3:00 pm to 4:00 pm EST

1-332-245-4727

ID: 612 434 366#

Join the meeting now

Meeting ID: 238 628 219 261

Passcode: u4FG9xv7

 

Passport Connect Days

Passport will also be hosting Provider Connect Days at our One Stop Help Center across Kentucky. Our Utilization Management (UM) staff will be onsite and available for providers to walk in and obtain onsite training and answer questions about Behavioral Health authorizations. Below are the dates and locations to meet with our UM staff.

Date

Open House Format

OSHC

Location

OSHC Address

Wednesday, May 28, 2025

10 AM-3 PM CST

      Bowling   Green

636 U.S. 31 W Bypass
Bowling Green, KY 42101

Wednesday, June 25, 2025

10 AM - 3 PM EST 

Covington

1613 Madison Avenue
Covington, KY 41011

Wednesday, July 30, 2025

10 AM - 3 PM EST 

Hazard

124 Grand Vue Plaza
Hazard, KY 41701

Wednesday, September 24, 2025

10 AM - 3 PM CST

Owensboro

410 Southtown Blvd
Owensboro, KY 42303

Wednesday, October 29, 2025

10 AM - 3 PM EST

Lexington

127 Tiverton Way, Suite 128
Unit 4
Lexington, KY 40503

 

Provider Engagement

For upcoming trainings see Behavioral Health Training and Passport Connect Days below. 

 

Important Reminder:

It is important to Passport and your patients that your provider directory demographics are accurate. Please visit our Provider Online Directory to validate your information and notify us if there are any updates.

Please notify Passport at least 90 days in advance when you have any of the following:

  • Change in office location,
    remit location, office hours, phone, fax, or email
  • Addition or closure of office location
  • Addition or termination of a provider
  • Change in Tax ID and/or NPI
  • Open or close your practice to new patients (PCPs only)