CAHPS® Results
Medicaid Child CAHPS® Annual Results.
Passport’s scores for the past two years are below. You can see how Passport performs compared to our target goal.
Measure |
2023 Rate |
2023 Goal |
2024 Rate |
2024 Goal |
Getting Care Quickly |
88.4% |
88.5% |
90.13% |
89.35% |
Getting Needed Care |
83.8% |
85.6% |
88.35% |
85.7% |
Coordination of Care |
86.5% |
86.5% |
82.50% |
85.71% |
Rating of All Health Care |
72.2% |
70.7% |
72.28% |
71.9% |
Rating of Personal Doctor |
79.1% |
77.8% |
77.82% |
78.53% |
Rating of Specialist Seen Most Often |
69.8% |
73.6% |
NA |
74.62% |
Rating of Health Plan |
79.7% |
73.8% |
74.29% |
73.76% |
NA = Not Available Due to Small Denominator