CAHPS® Results

 

Medicaid Child CAHPS® Annual Results.

Passport’s scores for the past two years are below. You can see how Passport performs compared to our target goal.

 

Measure

2023

Rate

2023

Goal

2024

Rate

2024 Goal

Getting Care Quickly

88.4%

88.5%

90.13%

89.35%

Getting Needed Care

83.8%

85.6%

88.35%

85.7%

Coordination of Care

86.5%

86.5%

82.50%

85.71%

Rating of All Health Care

72.2%

70.7%

72.28%

71.9%

Rating of Personal Doctor

79.1%

77.8%

77.82%

78.53%

Rating of Specialist Seen Most Often

69.8%

73.6%

NA

74.62%

Rating of Health Plan

79.7%

73.8%

74.29%

73.76%

NA = Not Available Due to Small Denominator