CAHPS® Results
Molina Dual Options Medicare-Medicaid Plan CAHPS® Annual Results.
Molina Dual Options’ scores for the past two years are below. You can see how Molina Dual Options performs compared to our target goal.
Measure |
2023 Rate |
2023 Goal |
2024 Rate |
2024 Goal |
Getting Care Quickly |
81 |
78 |
83 |
84 |
Getting Needed Care |
82 |
81 |
80 |
82 |
Coordination of Care |
87 |
86 |
NA |
87 |
Customer Service |
90 |
90 |
88 |
91 |
Rating of Health Plan |
86 |
88 |
84 |
88 |
Rating of All Health Care |
86 |
87 |
NA |
87 |
Getting Needed Prescription Drugs |
89 |
90 |
89 |
90 |
Rating of Drug Plan |
89 |
87 |
87 |
87 |
Annual Flu Vaccine |
57 |
74 |
55 |
71 |
Molina Dual Options Medicare-Medicaid Plan is a health plan that contracts with both Medicare and Illinois Medicaid to provide benefits of both programs to enrollees.
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NA = Not Available Due to Small Denominator
H8046_25_8188_ILMMPHCRates Accepted