CAHPS® Results

Molina Dual Options Medicare-Medicaid Plan CAHPS® Annual Results.

Molina Dual Options’ scores for the past two years are below. You can see how Molina Dual Options performs compared to our target goal.

Measure

2023 Rate

2023 Goal

2024 Rate

2024 Goal

Getting Care Quickly

81

78

83

84

Getting Needed Care

82

81

80

82

Coordination of Care

87

86

NA

87

Customer Service

90

90

88

91

Rating of Health Plan

86

88

84

88

Rating of All Health Care

86

87

NA

87

Getting Needed Prescription Drugs

89

90

89

90

Rating of Drug Plan

89

87

87

87

Annual Flu Vaccine

57

74

55

71

 

Molina Dual Options Medicare-Medicaid Plan is a health plan that contracts with both Medicare and Illinois Medicaid to provide benefits of both programs to enrollees.

You can get this document for free in other formats, such as large print, braille, or audio. Call (877) 901-8181, TTY: 711, Monday – Friday, 8 a.m. to 8 p.m. local time. The call is free.  

NA = Not Available Due to Small Denominator       

H8046_25_8188_ILMMPHCRates Accepted