CAHPS® Results
Medicaid Adult CAHPS® Annual Results.
Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.
|
Measure |
2023 Rate |
2023 Goal |
2024 Rate |
2024 Goal |
|
Getting Care Quickly |
87.6% |
83.8% |
87.2% |
82.98% |
|
Getting Needed Care |
86.0% |
83.1% |
85.1% |
83.73% |
|
Coordination of Care |
89.6% |
86.7% |
87.0% |
86.73% |
|
Rating of All Health Care |
78.2% |
79.9% |
75.1% |
59.47% |
|
Rating of Personal Doctor |
76.8% |
76.5% |
87.9% |
71.05% |
|
Rating of Specialist Seen Most Often |
86.7% |
84.3% |
87.3% |
69.78% |
|
Rating of Health Plan |
85.4% |
83.3% |
78.9% |
64.05% |
|
Medical Assistance with Smoking and Tobacco Use Cessation - Advising Smokers and Tobacco Users to Quit Rate |
78.3% |
75.0% |
78.9% |
75.97% |
NA = Not Available
NB = No Benefit
NR = Not Reported
NQ = Not Required
BR = Biased Rate