Incident, Accident, and Death (IAD) Reporting

Molina Healthcare individual and organizational contracted providers are required to submit Incident, Accident, and Death (IAD) reporting within two business days of the event or the provider becoming aware of the occurrence.  Sentinel IADs are required to be submitted by the provider within one business day of the event or becoming aware of the occurrence.

Providers are required to report all IADs to Molina Healthcare Quality Management (Molina QM) into the AHCCCS Quality Management (QM) Portal located at https://qmportal.azahcccs.gov.

In the event you have an IAD to report involving a Molina Healthcare member and are experiencing technical difficulties accessing the AHCCCS QM Portal, please report the IAD to Molina QM at: MCCAZ-QOC@molinahealthcare.com

IAD Reporting requirements can be found within AMPM Policy 961