CAHPS® Results
Medicaid Child with CCC CAHPS® Annual Results.
Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.
Measure |
2023 Rate |
2023 Goal |
2024 Rate |
2024 Goal |
Getting Care Quickly |
79.7% |
88.5% |
86.62% |
89.35% |
Getting Needed Care |
71.2% |
85.6% |
79.19% |
85.7% |
Coordination of Care |
82.2% |
86.5% |
85.19% |
85.71% |
Rating of All Health Care |
61.9% |
70.7% |
64.55% |
71.9% |
Rating of Personal Doctor |
72.9% |
77.8% |
77.30% |
78.53% |
Rating of Specialist Seen Most Often |
NA |
73.6% |
NA |
74.62% |
Rating of Health Plan |
65.7% |
73.8% |
67.75% |
73.76% |
NA = Not Available Due to Small Denominator