CAHPS Results
Medicaid Adult Combined CAHPS® Annual Results
Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.
|
Measure |
2023 Rate |
2023 Goal |
2024 Rate |
2024 Goal |
|
Getting Care Quickly |
76.3% |
83.8% |
79.07% |
82.98% |
|
Getting Needed Care |
81.5% |
83.1% |
78.02% |
83.73% |
|
Coordination of Care |
85.8% |
86.7% |
NA |
86.73% |
|
Rating of All Health Care |
57.2% |
58.3% |
57.69% |
59.47% |
|
Rating of Personal Doctor |
68.0% |
70.6% |
75.39% |
71.05% |
|
Rating of Specialist Seen Most Often |
65.3% |
68.3% |
66.67% |
69.78% |
|
Rating of Health Plan |
57.8% |
64.0% |
67.16% |
64.05% |
|
Medical Assistance with Smoking and Tobacco Use Cessation - Advising Smokers and Tobacco Users to Quit Rate |
71.5% |
75.0% |
67.53% |
75.97% |
NA = Not Available
NB = No Benefit
NR = Not Reported
NQ = Not Required
BR = Biased Rate