CAHPS® Results

Medicare CAHPS® Annual Results.

Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.

Measure

2023 Rate

2023 Goal

2024 Rate

2024 Goal

Getting Care Quickly

75

78

83

84

Getting Needed Care

76

81

79

82

Coordination of Care

85

86

85

87

Customer Service

89

90

88

91

Rating of Health Plan

83

88

84

88

Rating of All Health Care

84

87

87

87

Getting Needed Prescription Drugs

86

90

NA

90

Rating of Drug Plan

85

87

86

87

Annual Flu Vaccine

71

74

66

71

 

Every year, Medicare evaluates plans based on a 5-star rating system. For STAR ratings, please visit [Medicare Plan Finder or CMS.gov].

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NA = Not Available Due to Small Denominator         

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