CAHPS® Results
Medicaid Child CAHPS® Annual Results.
Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.
Measure |
2023 Rate |
2023 Goal |
2024 Rate |
2024 Goal |
Getting Care Quickly |
83.5% |
88.5% |
82.23% | 89.35% |
Getting Needed Care |
81.4% |
85.6% |
75.62% | 85.7% |
Coordination of Care |
75.3% |
86.5% |
NA | 85.71% |
Rating of All Health Care |
76.5% |
70.7% |
77.91% | 71.9% |
Rating of Personal Doctor |
77.1% |
77.8% |
82.91% | 78.35% |
Rating of Specialist Seen Most Often |
73.1% |
73.6% |
NA | 74.62% |
Rating of Health Plan |
79.6% |
73.8% |
79.69% | 73.76% |
NA = Not Available Due to Small Denominator
NB = No Benefit
NR = Not Reported
NQ = Not Required
BR = Biased Rate