CAHPS® Results

Molina Dual Options Medicare-Medicaid Plan, MMP Consumer Assessment of Healthcare Providers and Systems (CAHPS®), Annual Results.

Molina Dual Options’ scores for the past two years are below. You can see how Molina Dual Options performs compared to our target goal.

Measure

2023 Rate

2023 Goal

2024 Rate

2024 Goal

Getting Care Quickly

79

78

85

84

Getting Needed Care

84

81

81

82

Coordination of Care

87

86

87

87

Customer Service

92

90

90

91

Rating of Health Plan

88

88

86

88

Rating of All Health Care

89

87

86

87

Getting Needed Prescription Drugs

92

90

88

90

Rating of Drug Plan

90

87

86

87

Annual Flu Vaccine

64

74

60

71

 

Molina Dual Options Medicare-Medicaid Plan is a health plan that contracts with both Medicare and South Carolina Healthy Connections Medicaid to provide benefits of both programs to enrollees.

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H2533_25_8195_SCMMPHC Rates Approved