CAHPS® Results

Medicare CAHPS® Annual Results.

Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.

Measure

2023 Rate

2023 Goal

2024 Rate

2024 Goal

Getting Care Quickly

80

78

85

84

Getting Needed Care

83

81

82

82

Coordination of Care

86

86

87

87

Customer Service

90

90

87

91

Rating of Health Plan

85

88

81

88

Rating of All Health Care

86

87

86

87

Getting Needed Prescription Drugs

89

90

87

90

Rating of Drug Plan

85

87

84

87

Annual Flu Vaccine

54

74

49

71

 

Every year, Medicare evaluates plans based on a 5-star rating system. For STAR ratings, please visit [Medicare Plan Finder] or CMS.gov.

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