CAHPS® Results

Medicaid Child with CCC CAHPS® Annual Results.
 

Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.

Measure

2023 Rate

2023 Goal

2024 Rate

2024 Goal

Getting Care Quickly

89.1%

88.5%

92.08%

89.35%

Getting Needed Care

84.3%

85.6%

89.72%

85.7%

Coordination of Care

91.1%

86.5%

83.85%

85.71%

Rating of All Health Care

70.2%

70.7%

75.80%

71.9%

Rating of Personal Doctor

78.2%

77.8%

79.85%

78.53%

Rating of Specialist Seen Most Often

66.4%

73.6%

77.69%

74.62%

Rating of Health Plan

69.8%

73.8%

70.95%

73.76%