CAHPS® Results
Medicaid Adult CAHPS® Annual Results.
Molina’s scores for the past two years are below. You can see how Molina performs compared to our target goal.
Measure |
2023 Rate |
2023 Goal |
2024 Rate |
2024 Goal |
Getting Care Quickly |
79.9% |
83.8% |
NA |
82.98% |
Getting Needed Care |
82.1% |
83.1% |
80.48% |
83.73% |
Coordination of Care |
87.2% |
86.7% |
NA |
86.73% |
Rating of All Health Care |
62.5% |
58.3% |
59.70% |
59.47% |
Rating of Personal Doctor |
65.7% |
70.6% |
68.05% |
71.05% |
Rating of Specialist Seen Most Often |
68.0% |
68.3% |
NA |
69.78% |
Rating of Health Plan |
65.7% |
64.0% |
64.29% |
64.05% |
Medical Assistance with Smoking and Tobacco Use Cessation - Advising Smokers and Tobacco Users to Quit Rate |
82.5% |
75.0% |
74.82% |
75.97% |
NA = Not Available