CAHPS® Results

Molina Dual Options MI Health Link Medicare-Medicaid Plan CAHPS® Annual Results.

Molina Dual Options’ scores for the past two years are below. You can see how Molina Dual Options performs compared to our target goal.

Measure

2023 Rate

2023 Goal

2024 Rate

2024 Goal

Getting Care Quickly

78

78

81

84

Getting Needed Care

83

81

78

82

Coordination of Care

85

86

NA

87

Customer Service

92

90

87

91

Rating of Health Plan

87

88

85

88

Rating of All Health Care

87

87

85

87

Getting Needed Prescription Drugs

92

90

90

90

Rating of Drug Plan

89

87

88

87

Annual Flu Vaccine

60

74

57

71

 

Molina Dual Options MI Health Link Medicare-Medicaid Plan is a health plan that contracts with both Medicare and Michigan Medicaid to provide benefits of both programs to enrollees.

You can get this document for free in other formats, such as large print, braille, or audio. Call (855) 735-5604, TTY: 711, Monday - Friday, 8 a.m. to 8 p.m., ET. The call is free.

Molina Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, ethnicity, national origin, religion, gender, sex, age, mental or physical disability, health status, receipt of healthcare, claims experience, medical history, genetic information, evidence of insurability, geographic location.

NA = Not Available Due to Small Denominator

H7844_25_8034_MIMMPCAHPSPWS Accepted