CAHPS® Results

Medicaid Adult CAHPS® Annual Results.

Senior Whole Health’s scores for the past two years are below. You can see how Molina performs compared to our target goal.

Measure

2023 Rate

2023 Goal

2024 Rate

2024 Goal

Getting Care Quickly

75.7%

83.8%

NA

82.98%

Getting Needed Care

76.5%

83.1%

74.27%

83.73%

Coordination of Care

NA

86.7%

NA

86.73%

Rating of All Health Care

50.7%

58.3%

55.96%

59.47%

Rating of Personal Doctor

67.5%

70.6%

69.23%

71.05%

Rating of Specialist Seen Most Often

NA

68.3%

NA

69.78%

Rating of Health Plan

65.9%

64.0%

66.85%

64.05%

Medical Assistance with Smoking and Tobacco Use Cessation - Advising Smokers and Tobacco Users to Quit Rate

NA

75.0%

NA

75.97%


NA = Not Available
NB = No Benefit
NR = Not Reported
NQ = Not Required
BR = Biased Rate