CAHPS® Results
Medicaid Adult CAHPS® Annual Results.
Senior Whole Health’s scores for the past two years are below. You can see how Molina performs compared to our target goal.
Measure |
2023 Rate |
2023 Goal |
2024 Rate |
2024 Goal |
Getting Care Quickly |
75.7% |
83.8% |
NA |
82.98% |
Getting Needed Care |
76.5% |
83.1% |
74.27% |
83.73% |
Coordination of Care |
NA |
86.7% |
NA |
86.73% |
Rating of All Health Care |
50.7% |
58.3% |
55.96% |
59.47% |
Rating of Personal Doctor |
67.5% |
70.6% |
69.23% |
71.05% |
Rating of Specialist Seen Most Often |
NA |
68.3% |
NA |
69.78% |
Rating of Health Plan |
65.9% |
64.0% |
66.85% |
64.05% |
Medical Assistance with Smoking and Tobacco Use Cessation - Advising Smokers and Tobacco Users to Quit Rate |
NA |
75.0% |
NA |
75.97% |
NA = Not Available
NB = No Benefit
NR = Not Reported
NQ = Not Required
BR = Biased Rate