CAHPS® Results
Medicare CAHPS® Annual Results.
Senior Whole Health’s scores for the past two years are below. You can see how Senior Whole Health performs compared to our target goal.
|
Measure |
2023 Rate |
2023 Goal |
2024 Rate |
2024 Goal |
|
Getting Care Quickly |
76 |
78 |
82 |
84 |
|
Getting Needed Care |
75 |
81 |
77 |
82 |
|
Coordination of Care |
84 |
86 |
85 |
87 |
|
Customer Service |
NA |
90 |
87 |
91 |
|
Rating of Health Plan |
86 |
88 |
86 |
88 |
|
Rating of All Health Care |
85 |
87 |
84 |
87 |
|
Getting Needed Prescription Drugs |
NA |
90 |
87 |
90 |
|
Rating of Drug Plan |
87 |
87 |
86 |
87 |
|
Annual Flu Vaccine |
79 |
74 |
80 |
71 |
Every year, Medicare evaluates plans based on a 5-star rating system. For STAR ratings, please visit [Medicare Plan Finder] or [CMS.gov].
Molina Healthcare is a C-SNP, D-SNP and HMO plan with a Medicare contract. D-SNP plans have a contract with the state Medicaid program. Enrollment depends on contract renewal.
NA = Not Available Due to Small Denominator
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